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Give your visitors your own app with Tap

Be in touch every moment: Before, during and after their visit 

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Before

Your visitor’s experience starts way before they cross your venue’s doors

During

Help your visitors enjoy their day and digitalize all their touchpoints

After

Convert your anonymous visitors into long-lasting ambassadors

Tap improves your
visitors' experience

Before their visit
Their experience starts way before they cross your doors

Tickets in their pocket

Keep them up to date with in-app content

Send them reminders & promo's

Easily add items to the order from the app

Personalized branded app

Give your visitors a fully branded app. Easily personalize your app’s look and feel and home page content through the Control Panel. 

A wallet for all tickets and reservations

Your visitors can store all their tickets and reservations in your own app’s e-ticket wallet. Nothing gets lost ever again!

Are you selling tickets on your website with Convious? Your visitors can add them seamlessly to your app.
 

Push notification for all tickets and reservations

Keep everyone up to date by using personalized and automated push notifications.

Messenger

Store all relevant messages and push notifications in your own message channel.

Upsells for all tickets and reservations

Add items to your order (such as parking tickets, meals, merchandising, etc) easily with your app’s check-out.

 

During their visit

Connect with your visitors once they are in your venue

Go mobile across all touchpoints 

Deliver a memorable visitor experience  

Share all relevant information

Target based on GPS locations

Seamless entrance by scanning tickets

Smooth entrance by scanning mobile tickets or digitalized season passes 
Say goodbye to the  printing and the “I can’t find my tickets” hassle!

Park Map with GPS

Help your visitor plan their day better with the guidance of your in-app Park Map.

Crowd Tracker for a safe experience

Get insights on your visitor’s flow and see where your venue is most crowded with real-time heatmapping.

Ordering food at the tip of your visitors' fingers

Eliminate queuing time and allow your visitors to order food wherever they are in your venue with Mobile Food Ordering. 

Kitchen & Lobby App

Restaurants get their own kitchen order app that communicates direclty with the visitor's phone. 

Next level messaging based on geo-location 

Send geo-located messages and encourage upsells or simply remind them of the next big show or activity with Push Notifications.

 

After their visit
Your visitor's day has ended, your visitor's journey has not

Collect feedback to improve your experience

Build long lasting relationships with your visitors using data

Convert anonymous visitors into loyal fans

Keep the talk going. Stay in contact even after their visit

Get feedback and optimize your experience

Collect trust-building reviews and feedback with your Sentiment Monitor. 

Stay connected with your guest

Build long-lasting relationships by keeping in touch and reminding about the latest new offers via Push Notifications and Messaging.

Booking their next visit was never that easy

Make re-booking an easy process. Your visitor’s next adventure is at the tip of their fingers. 

 
 

Manage your app's channel and offer the ultimate guests experience

Promote your app

Create QR codes and promote your app channel in your venue.

Give visibility on digital platforms such as your website, social media, ad campaigns, and more.

App Icon

Brand your own app channel to your look and feel. Your visitors can also use your logo to replace the Tap app icon on their phone.

Program event based messages

Send tailored messages after specific customizable events, before, during, and after visits.

Open/locked channel

Set your app channel open for everybody or make it exclusive for your subscribers.

Insights